Total Quality Management: 2 -- Changing Organizational Culture (Stock Number: 36851DVD) Reviews the change in corporate cultures under TQM, and looks at how the relationships between employees and managers are recast to achieve a sense of shared objectives and common commitment. Features interviews with staff and managers from Inova Health Systems, who describe the difficulties and benefits they have experienced through TQM. Media Type: DVD Price: $155 Length: 29 min In stock items ship in 48 hours. Click to Purchase Now from PSU Media Sales! Contact Information: Penn State Media Sales Address: 237 Outreach Building University Park PA 16802-3899 Website: http://mediasales.psu.edu Email: MediaSales@outreach.psu.edu Phone: 1-800-770-2111 Fax: 814-865-3172 iSOAR developed by Jeff Luck/OIS